Our Approach

Built for Retail. Backed by Strategy. Driven by Results.

At Surge SMC, we don’t just manage brands — we grow them. Our approach is strategic, hands-on, and designed to deliver measurable commercial outcomes across New Zealand’s retail landscape.

With over 29 years of FMCG experience, we know what it takes to cut through the noise, get onto shelves, and stay there. From head office to in-store, our end-to-end execution model means you can focus on what you do best — while we handle the rest.

Strategic Partnership — Not Just Sales Support

We operate as a true extension of your business. That means co-creating long-term growth plans, aligning your goals with retailer strategies, and adapting quickly to shifting market dynamics.

  • Clear 3–5 year strategic roadmaps
  • Alignment with retailer category priorities
  • Full in-house support across commercial, technical, and trade functions

No Guesswork — Just Growth

We combine local knowledge, industry-leading shelf management, and advanced tools like Opmetrix + Power BI to give you complete visibility and control. Our systems ensure the right products are in the right stores — at the right time.

  • Real-time data from the field
  • Custom dashboards and sales reporting
  • Smarter decisions, faster execution

Challenger-Brand Focus. No Portfolio Conflicts.

We work exclusively with non-competing, high-potential challenger brands. That means your product gets the attention it deserves — without compromise.

  • No internal competition for shelf space or strategy
  • Dedicated team focused entirely on your success
  • Trusted by regional and national retailers alike

Execution That Wins at Shelf

We don’t just show up. We deliver. Our national field team follows rigorous shelf protocols, nurtures strong store-level relationships, and drives compliance where it counts — in front of the customer.

  • Top-performing territory leaders across NZ
  • Consistent in-store performance and promo execution
  • Rapid response to issues at store level before they impact sales

Forecasting, Distribution & Supply Chain Support

Thanks to our JV with Hansells Masterton Ltd, we go beyond sales and into smart supply chain management. That means tighter forecasting, reduced out-of-stocks, and less waste.

  • Seamless coordination between marketing, sales, and operations
  • Export-grade logistics and fulfilment capabilities
  • Demand-led stock planning that protects profit and availability

Compliant. Transparent. Trusted.

We’re fully trained in the Grocery Industry Competition Act and Grocery Supply Code. Your brand will be represented with the highest standards of integrity, professionalism, and commercial confidence.

  • Clear, ethical negotiations with buyers
  • Full compliance across all retail touchpoints
  • A partner you and retailers can trust

Why Our Approach Works

Built for scale

Without losing sight of the detail

Deep retailer relationships

From category buyers to store managers

Fully integrated support

From NPD to promo to in-store execution

Transparent reporting

No black boxes, just clear performance data

Proven track record

from $3K to $200K+ monthly brand growth stories

Let’s Build Your Retail Success Story

Whether you’re launching in New Zealand for the first time or scaling an existing footprint, Surge SMC delivers the commercial clarity, strategic firepower, and retail execution you need.

Let’s take your brand further — and faster.

Ready to take your brand to the next level?

Partner with us to grow faster, reach more shelves, and boost performance — backed by expert strategy and deep FMCG know-how.